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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renee Kozimor

September 25, 2026

5  out of  5
rating by Renee Kozimor
"We have been w Cheryl and Ann for over 12 years. To us, they are State Farm. We have never met the back office. So it’s their support that keeps us here. I’ve never been late on payments since they actually call. On the phone, like they are family. Actually, I would adopt them both. If they were to ever leave, State Farm would just become another insurance company. As long as they are there, we will never leave. House, auto and umbrella. PS. The care for my daughter, her husband, his family, my niece, basically everyone send their way, they show the same respect to all. You guys are awesome. Mike n Renee."
We responded:
"Renee, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Joe Schreiner

September 25, 2026

5  out of  5
rating by Joe Schreiner
"Anne & Cheryl are always super responsive and the reason we remain with State Farm Insurance. They are always happy to answer questions, provide updates on insurance coverage and promptly return calls or emails. Fantastic customer service!!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Lake Zurich insurance team. "
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Denise berthiaume

September 23, 2026

5  out of  5
rating by Denise berthiaume
"Ann and Cheryl are amazing, have been with them for several years! Keep up the great work!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Anne Denofrio

September 23, 2026

5  out of  5
rating by Anne Denofrio
"Best service and very knowledgeable agents! Helpful with all my questions."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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MyHope123com

May 8, 2026

5  out of  5
rating by MyHope123com
"Great service at this office and I got road side assistance when my tire when flat recently, worked well! I recommend!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Kimberly

May 7, 2026

5  out of  5
rating by Kimberly
"I have worked with the team especially Anne and Cheryl for over 30 years now. They truly care and are always available to help in any way!"
We responded:
"Thank you so much for the 5-stars, Kimberly! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Ames

April 27, 2026

5  out of  5
rating by Ames
"Been a very happy client for 20 years."
We responded:
"Thank you for taking the time to leave such a great review, Ames. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Linda H.

April 25, 2026

5  out of  5
rating by Linda H.
"State Farm has had my business for over 30 years. I have been so happy with the service and friendships formed through the years, that there was no consideration to move to another agent when I moved from Lake Zurich 8 years ago. When my agent retired, I worried the staff would go too. If that would've happened, I definitely would've taken my business elsewhere. Because, let's face it, the employees of the Agent are what make the office, make the business. And when that agent retired and State Farm took it upon themselves to move me to an agent near me, I transferred to Jason Okrzesik because that is where McComber's staff went. There are not enough words to say how grateful I am for the wonderful service throughout the years. I highly recommend this office. A special thank you to Cheryl for all she does 😀"
We responded:
"We are grateful for your 5-star review, Linda! Thanks for taking a moment to share your positive rating of State Farm Agent Jason Okrzesik’s Team here in Lake Zurich . "
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Scott Casterton

April 14, 2026

5  out of  5
rating by Scott Casterton
"I am extremely satisfied with the level of service I receive."
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Dave Levinson

March 31, 2026

5  out of  5
rating by Dave Levinson
"I have trusted all of my insurance needs to Jason Okrzesik (previously Bill McComber), State Farm agent in Lake Zurich for the past 35 years. They have a great inside team that is extremely responsive and always advocating for their clients. I highly recommend them if you're looking for an insurance agent with exceptional customer service."
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James DeGeorge

March 31, 2026

5  out of  5
rating by James DeGeorge
"Cheryl and the team at State Farm have been like family to us over the years. My family has been dealing with unfortunate circumstances and Cheryl has been there to help us every step of the way. Highly recommend."
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Larry Kilpatrick

March 26, 2026

5  out of  5
rating by Larry Kilpatrick
"We enjoy doing business with good business people. Jason and his team were terrific to work with. We hope your new signs are working well!"
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Deanna York

March 24, 2026

5  out of  5
rating by Deanna York
"This is the best, most helpful, and most customer-friendly State Farm office you could ask for! Cheryl and Anne are so wonderful to work with. It’s clear they genuinely care about their clients and go above and beyond to provide excellent service.

I highly recommend this office to anyone looking for reliable, trustworthy insurance support!"
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Robert Laski

March 18, 2026

5  out of  5
rating by Robert Laski
"I requested some information from Ann which she provided in a timely manner and was very professional and courteous and friendly on the phone."
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John Jansky

March 13, 2026

5  out of  5
rating by John Jansky
"I have been a customer with State Farm, specifically the Lake Zurich, IL. office for over 30 years for both vehicles and property. The associates that I have had the pleasure to come into contact with have always been courteous, professional and very efficient and helpful in responding in answering questions and assisting me during difficult times. Thank you"
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Brian Kaniecki

November 22, 2025

5  out of  5
rating by Brian Kaniecki
"Couldn’t be happier with the branch and management! All of my questions were answered in a timely manner and the management seemed to not only hear me, but listen to my concerns and provide solutions. Highly recommend."
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Joseph Schreiner

November 20, 2025

5  out of  5
rating by Joseph Schreiner
"We have been with State Farm for over 40 years. The office staff has been amazing and extremely timely with their reply’s to queries! Our daughter and her family have also trusted their insurance needs to this office.

We value the relationship that has been cultivated over the years. We couldn’t imagine dealing with anyone else!"
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Cynthia Reid

November 19, 2025

5  out of  5
rating by Cynthia Reid
"I have had the pleasure of working with this insurance broker for over twenty years and couldn't be more pleased with my experience. In particular we work with Cheryl who has always demonstrated professionalism, knowledge and a genuine commitment to helping us with our coverage and options. She always takes the time to explain any questions we may have, and truly makes the process easy. Additionally, follow up from their office is exceptional and you feel supported every step of the way and it reassures you that you are in good hands.
I highly recommend this agent for anyone looking for an insurance agent who really truly cares about their clients."
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Taylor Turner

November 18, 2025

5  out of  5
rating by Taylor Turner
"The office is still thriving under new leadership. I'm a very anxious person and they do everything they can to mainline the process to make it all less anxiety inducing. The office is extremely kind under every circumstance. Will still continue to go here for all of my insurance needs."
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Jeanette Seimetz

November 18, 2025

5  out of  5
rating by Jeanette Seimetz
"I immensely appreciate that I can talk to real people who recognize me when I call Okrzesik State Farm. I had been a long time customer of McOmber State Farm (who was the previous branch operator). Cheryl and Phoebe recently helped me make some changes that required extra work and a personal touch. I recommend them for their experience, hard work, and personal touch."
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Joan Kulling

November 17, 2025

5  out of  5
rating by Joan Kulling
"The people that work there are great! Always on top of issues when you call them. They have helped me for many years with all my needs. I wouldn’t go anywhere else!"
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Keith Malek

November 17, 2025

5  out of  5
rating by Keith Malek
"I’ve been with State Farm Insurance now since 2010 and am very satisfied with the support that I’ve gotten from this agency since I made the move to State Farm fifteen years ago and with the new agent Jason Okrzesik that recently took over my accounts for my agent that has retired. I presently have all eleven of my auto, golf cart, home, car trailer, and umbrella insurance policies with him. He and his staff are very responsive to E-mails, phone calls, or texts and I can’t ever remember waiting long to get a formal reply from them. I’m very happy to have this timely type of support in this critical area of my life. I would put a good word in for their entire agency any day or time! Keith Malek"
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Jose Alvarez

November 17, 2025

5  out of  5
rating by Jose Alvarez
"Great service and was easy to work with. agent Lyons helped a lot"
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Patrick Mulka

November 17, 2025

5  out of  5
rating by Patrick Mulka
"Wonderful service"
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Nena Nesset

November 17, 2025

5  out of  5
rating by Nena Nesset
"exceptional customer care!"